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Post by skelebean on Nov 17, 2015 17:34:21 GMT
Please help. After trying numerous times, I can't enter my character (skelebean). After keying my 6digit pin, I got kicked back to the log in page. However, when I tried entering my other character on the same account, I am able to. Please help thanks
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Post by deathkontrol on Nov 18, 2015 9:05:29 GMT
Yup, both of my characters are stuck now, and this time I'm unable to solve it using tricks. Hmm, let me think about what I have that's common to both....
Well, I have all the untradeable armor from job advancement, as well as misc armor, not sure exactly what. My bandit has a lvl 70 something maple dagger and my mage has an angel staff and a maple shield. I've got a bunch of random scrolls including chaos scrolls and clean slate scrolls, I've got white potions, blue potions, mana elixirs, elixirs, power elixirs including some untradeable elixirs. The mage has sswis cheese and onyx apple too. in set-up I have the noob island chair and on one character I have abyss chair. In etc I have the noob island book, duck eggs, chicken feet, and maple leaves of course. Also got STR, LUK, DEX, INT, and DARK ore on both, as well as dark crystal ore (the kind that looks similar to diamond ore etc), both have some quest items, the bandit has orbis and eos rock scrolls. both have gachapon tickets, megaphones, and the mage has a pet monkey, pet food and bananas. OK, that's all the items I can recall.
Both trained at the top of chimney recently. I also like to go to the bottom of Ludibrium tower. On my mage I was doing the job quest between Grendel and Shammos or whatever the troll's name is. I was also hunting for equipment so recently I've been through Ludibrium tower, Leafre, El Nath Mine, Ellin forest, Magatia, done a bunch of teleporting with @stubborn, used @fm plenty, and went to the cash shop. I was on the mage for probably 3 hours straight last night.
The other day I was transferring items between my (doomed) mage and my bandit (After Santa fixed my mage I wasn't happy with the results so I deleted and recreated it). There was a bunch of character switching and trading via storage. Both characters got stuck a number of times, but I managed to fix it with some combination of logging on to another character, and using the website unstuck and Henesys fix multiple times.
At this point in time, when I log on to a working character and use website unstuck, the working character doesn't even get booted. Furthermore, if I try to use it twice in a row, it says my account is already logged out. If I wait 5 minutes and try to use it again, it says again that it's disconnected my account, and once again I don't get booted. So at this point in time, the website unstuck seems to do nothing for me.
OK, I hope this helps and I hope you guys get this resolved quickly.
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Post by deathkontrol on Nov 18, 2015 9:08:43 GMT
Update, the mage works. Literally after 10 minutes of trying at 10 minutes of writing ^^^^^. Instead of testing the bandit I think I'm gonna play the mage while I have it logged in.
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Post by angelwings on Nov 18, 2015 16:19:34 GMT
Hi, I seem to be having this same problem as well. Just made another character on the same account to make sure it wasn't the account.
IGN: Infinity
I'd appreciate it if most of my equipment and stats can be restored. I even donated yesterday and find it rather frustrating that I'm pretty much "locked out" the next day.
All I did differently yesterday compared to other days was 1) Do a couple of in-game quests 2) Donate and use the @gm command 3) Use the AP Adder Feature
That's it
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Post by StubbornOwner on Nov 18, 2015 16:35:55 GMT
So this character is now stucked too?
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Post by StubbornOwner on Nov 18, 2015 16:53:02 GMT
Was there any cash items?
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Post by StubbornOwner on Nov 18, 2015 17:08:06 GMT
Update* Skelebean is stuck, moved to another character ID, skelebean is now able to login, however, I suspect some items are causing this issue. I might need some time to check it out.
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Post by angelwings on Nov 18, 2015 17:34:52 GMT
Was there any cash items? The only cash item I had were Super Megas, Item Megas, the x2 Drop/Meso card from Vote Point, Return of the Angel Effect. Again, there were nothing significantly different than what I did other than what I described above. If an item is to be suspected, I think it may be due to quest item.
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Post by deathkontrol on Nov 19, 2015 5:16:56 GMT
OK, both my characters are broken again. Bummer.
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Post by noobfish324 on Nov 20, 2015 12:26:23 GMT
I also seem to be having this issue, i was leeched a bit to level 80 on my first character, Gazza, at jesters. there was then some huge lag and it dced. When i came back into the game, my character shows to be lvl 70 so i had received a roll back but after entering the PIC code. i was also sent back to the login page, i tried creating a new character but that also has the same issue. I hadn't been doing any quests other than the beginning ones up until level 10. Hope this helps solve the issue.
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Post by Mango on Nov 20, 2015 13:31:20 GMT
OK, both my characters are broken again. Bummer. Think about it, like did you created the same job in both of the "broken" character? What items you received in both of the characters or wearing? It will really help Admins to find out what's wrong.
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Post by deathkontrol on Nov 20, 2015 19:05:55 GMT
OK, both my characters are broken again. Bummer. Think about it, like did you created the same job in both of the "broken" character? What items you received in both of the characters or wearing? It will really help Admins to find out what's wrong. I have an f/p mage and a bandit, levels 131 and 130, both at 4th job, the item and quest information is all listed in my earlier post.
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Post by sharon on Nov 22, 2015 12:24:48 GMT
If i recall correctly i didn't have any other cash items other than the items i had equipped? Other than semgas i think i had some pet food, the leaves for Kino. (I had a level 108 I/L Mage and a lvl 70 Assassin|)
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Post by deathkontrol on Nov 25, 2015 10:11:56 GMT
Hey so I just managed to log in to the bandit for about 10 minutes, then I got disconnected when I tried to leave the fm. Now I can't connect again. I got rid of all my quest items while I was on, so I'm not convinced that a quest item was causing the problem. The mage is still stuck. It's been about a week now... I have 2 other characters, both at 3rd job under lvl 120, and both of them work fine.
This is currently the most popular thread in the technical support forum. I'm baffled that the problem hasn't been solved yet....
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