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Post by deathkontrol on Nov 13, 2015 8:54:15 GMT
Hello, my character is stuck and I have gone to the website and used the "unstuck account" feature as well as the "move character" feature and I am still unable to play my character. The problem occurs after I enter my PIC, the issue is only present with one of my characters, I can play the other character fine. The character name is "MikeyAK." Furthermore, if I'm logged in to the character that works, the "disconnect account" feature doesn't disconnect my working character, if that is a fact of any importance. Thank you!
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Post by [GM]Santa on Nov 14, 2015 16:33:13 GMT
Hello, it seems like the character is bugged. Do you have any items you need from that character? I can help you to recreate a new one, but not all the items will be remained. You can reply here or @gm <msg> in-game. Thanks and sorry.
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Post by sharon on Nov 14, 2015 20:34:13 GMT
Yoo, I seem to be having the same problem as OP? My ign is Sharon and the website can't "unstuck" my character.  As far as items i dont htink i really have anything that's too important? |
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Post by deathkontrol on Nov 14, 2015 21:42:06 GMT
I don't have any extremely valuable items on the character. If you can restore me the level and class, as well as the gear I'm wearing (since it's the untradeable gear obtained from 1st job), and any other untradeable items I have, that would be great. Also if I could get back my mesos (around 30m I think) and and maybe my eggs and chicken feet, that would be great too. I expect I can have the character name as well? It's just a bummer cause I did a bunch of quests on that character.
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Post by [GM]Santa on Nov 15, 2015 10:01:54 GMT
Alright, deathkontrol. And Sharon, how about you?
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Post by [GM]Santa on Nov 15, 2015 10:28:32 GMT
deathkontrol, thanks for your patience. Your character is back to your account.  |
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Post by [GM]Santa on Nov 15, 2015 11:00:33 GMT
Sharon, your character is also done. |
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Post by sharon on Nov 15, 2015 14:59:22 GMT
Thank you so much! |
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Post by deathkontrol on Nov 16, 2015 3:17:17 GMT
I got the character back, thank you for the help, Santa. There were multiple persistent problems, including inventory issues, so I just deleted the character and restarted it. Leveling it should be no problem, I got to 45 in about an hour and a half. I've had the same problem come up a few more times where my character gets stuck it's happened to both characters, and somehow through some combination of website unstuck, channel changing, and logging into the other character I've managed to fix it within 10 minutes each time. I'll post if I find some failsafe method to unstuck it, unfortunately as of right now the website unstuck seems to do nothing for me. When I have a stuck character and I log on to the other character and try to force disconnect my account using the website, my working character doesn't even get booted. So I'll keep this post updated if I find something that works. I hope through some troubleshooting, admins can figure out how to fix this recurring problem. I'm sure it's happened to other people already (like Sharon) as well.
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Post by [GM]Santa on Nov 16, 2015 13:14:18 GMT
Alright, sorry for the problems caused. |
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Post by sharon on Nov 16, 2015 17:31:00 GMT
Heya, same thing happened to my character again when I tried to logon this morning. D: Might be some kind of item I had? I logged out normally.
I'll just leave it there for you to check it out if you want, it might be an issue with a quest item or something? Since deathkontrol mentioned inventory issues and mentioned he had done a bunch of quests, but i'll be playing with a new character. Thanks anyway!
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Post by StubbornOwner on Nov 17, 2015 0:03:44 GMT
I think it could be one of the item...
Can you recall what item you have there?
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Post by sharon on Nov 17, 2015 2:18:00 GMT
Aaahhh a little hard to say since my entire etc. items slots were completely taken up? I'm gonna hazard a guess (if it is an item issue) it's an uncommon etc. quest item that only comes up in the later quests since so far we're the only ones with this problem. I do know I had more than 5 or so quest items in my etc. inventory.
I'll just leave a list of items i can remember here and just keep updating as I recall more things.
200 cogs (chronos)
200 hard horns (jr. ceillion)
100 stiff feathers
3,500 maple leaves (4 stacks)
Stan's Letter(quest item)
Sealed Letter(quest item)
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Post by sharon on Nov 17, 2015 2:43:32 GMT
Scratch that I just got booted out on my second character (Lyle) during a zakum event that appeared in Perion and it now has the same issue. I have one more character to play on so i'll stick to that and avoid quests in general?
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Post by StubbornOwner on Nov 17, 2015 17:26:13 GMT
I wonder is it because of the character problem or account problem,
Sharon and death,
can both of you please list out what items did you get before you guys face this kind of problem?
It seems like someone just got this problem again.
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As far as items i dont htink i really have anything that's too important?
